Privacy Policy

1. Purpose of Collecting Personal Information

We only collect your personal information including: Full name, phone number, and address. This information is collected for two main purposes:

  • First: To allow our delivery partners to contact you regarding the shipment of your order.

  • Second: To enable you to log in to our website and check your order history at any time.

We are committed to not using your information for any other purposes.

2. Scope of Information Use

Your information is strictly used internally by our company for the following:

  • Processing and delivering your orders.

  • Sharing necessary information with delivery partners to complete the shipping process.

We will make every effort to ensure that both our staff and our logistics partners understand and comply with this privacy policy, as well as with all applicable privacy protection laws.

3. Information Retention Period

We will store your information on our system throughout the duration of our service provision or until you request its deletion.

4. Parties with Access to Information

Your personal information is kept strictly confidential and is only used so that:

  • The seller can proactively contact the buyer if there are issues related to the order.

We guarantee not to share or disclose your information to any third parties under any circumstances.

5. Information Collection and Management Entity

Giap Ky Company
Address: 33/50N Đường số 4, Phường Bình Hưng Hòa, Thành phố Hồ Chí Minh, Việt Nam

Tax code: 0311716396 
Phone: +84 911227273

6. Means for Users to Access and Modify Their Personal Data

  • You can access your personal data at any time by logging into our website and navigating to “Account” → “Address Book” to make updates.

  • Alternatively, you can contact our Customer Service Department at:
    +84 911227273 for support in editing your information.

7. Complaint Handling Mechanism

If you discover that your personal information is being misused or accessed beyond the allowed scope, you may file a complaint directly via:

Hotline: +84 911227273

Email: [email protected]